by John Macdonald | Jun 10, 2024 | The250
What’s the cost of a mistake? Sometimes, it’s almost nothing. If I spell a wrod wrong in this article, nobody’s gonna care. Sometimes, it’s life and death. If the mechanic neglects to secure the lug nuts or the heart surgeon skips a step,...
by John Macdonald | Jun 9, 2024 | The250
Seeing the official notice is jarring. It’s not surprising. You knew it was coming. The bell tolls. The end of an era. The end of your time in this organization, with this community. You poured yourself into this place. You built great stuff, a great team, and...
by John Macdonald | Jun 8, 2024 | The250
Does this look familiar? You: OK, great! I’ll send you the invite for tomorrow at 3.Them: Sounds good. Looking forward to it. And then silence. Or worse, they accept the meeting but then ghost you. How about this one? You: To confirm, you’ll have...
by John Macdonald | Jun 7, 2024 | The250
Barreling ahead: Unstoppable. Force of will. Make it happen. My way or the highway. Laying back: Patience. Conservation. Waiting for the right time. What do you think? Which do you apply and when? Exactly, that’s the question. I find...
by John Macdonald | Jun 6, 2024 | The250
Every business is in the business of customer service. The customer isn’t always right, but it would be almost impossible to overstate how important customer service is to your business. What does your customer want? On the one hand, they want...
