The Best Way to Prioritize Your Time
Some Home/Side Business Scenarios
Let’s consider several hypothetical situations that might arise for the side and home business entrepreneur:
- You have been offered an opportunity to take part in a conference as a speaker. The topic of your talk will be based on the field in which you have your business. In addition, you will be offered the opportunity to setup a display and market your products.
- You receive an invitation to lunch at 10am. You had already prepared your lunch at home, and had plans to get your workout in during the lunch hour. But the inviter is someone with whom you have or are trying to have a business relationship.
- As above, you receive an invitation to lunch at 10am. You had already prepared your lunch at home, and had plans to get your workout in during the lunch hour. This time the inviter is a friend who wants to hang out and have a drink.
- The school nurse’s office calls you to tell you that your 5th grade son is sitting in the office due to sickness.
- You are working on your next blog article in your home office and feeling a bit stuck. A text comes in from your 16 year old son asking if you could quickly run to the store and deliver a new notebook to the school by 11:15. He desperately needs it to avoid a 0 on an assignment.
- You are in your office developing some new marketing material. Suddenly you get a text message from your friend Jill asking if you saw what Melissa has posted on Facebook.
- You are in the middle of following up with several potential customers. You receive a message from your team member Bill asking you to jump on a call with him and a customer.
- As above, you are in the middle of following up with several potential customers. This time, the text from your team member Bill is asking you to look at the post that he just put up on Facebook.
The Importance of Time Management
Prioritization
Let’s start with the definition of prioritize because I think there is some gold to mine there:
prioritize: verb
- designate or treat (something) as more important than other things: prioritize your credit card debt.
- determine the order for dealing with (a series of items or tasks) according to their relative importance: age affects the way people prioritize their goals
A Closer Look at Important and Urgent
- Important: The activities and tasks that lead to us achieving our goals. These goals can be either personal or group oriented, and private or professional.
- Urgent: The activities and tasks that demand immediate attention. The problem is that “demanding immediate attention” can be defined by ourself, the current circumstances, or someone else entirely. These urgent tasks do not always relate to your own goals. Many times, urgent tasks are defined for us by others, and therefore, are really the achievement of someone else’s goals.
Urgent and important are NOT the same thing, but there is crossover, right?
So how do we coalesce these two categories of tasks, and prioritize correctly to achieve our goals? Here’s a great method…
The Eisenhower Principle
In a 1954 speech to the Second Assembly of the World Council of Churches, which was being held at Northwestern University, former U.S. President Dwight D. Eisenhower made public a useful principle by which he is said to have prioritized his time. He said,
“I have two kinds of problems: the urgent and the important. The urgent are not important, and the important are never urgent.“
He actually attributed that statement to a “former college president”, so did not claim it as his own. But this principle became known as the “Eisenhower Principle”. Stephen Covey in his book The Seven Habits of Highly Effective People popularized the concept for the masses.
The Best Way to Prioritize
The principle can be visualized in a diagram, and then utilized easily for prioritization.
Let’s look at each of these quadrants and how you should use them to prioritize your tasks, and hence, spend your very valuable time. To illustrate this concept, let’s assume the following simplistic goal and a task associated with this goal. The task is what you are trying to prioritize:
Goal: Electricity can be used in the house.
Task: Pay the electric bill.
Q1: Urgent and Important
The task of “pay the electric bill” fits into this category if…The payment is required in the collection office today by 5pm or the electricity to the house will be shut off.
What: Crises, emergencies, and deadlines.
Strategy: Manage + Do
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Those that are foreseen
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Those that are unforeseen
Q2: Not Urgent and Important
The task of “pay the electric bill” fits into this category if…Today is the first of the month, and the payment is due on the 25th.
What: Strategic, opportunities, investment, diet and exercise, relationship building
Strategy: Plan + Focus
Q3: Urgent and Not Important
The task of “pay the electric bill” fits into this category if…Today is the 10th, and the bill is due on the 25th. A billing agent from the electric company called and asked for payment today because he gets a bonus for having his allotted processing done by today.
What: Most notifications and interruptions, some meetings, most requests that start with “I need you to…”
Strategy: Avoid/Pushback/Delegate
Q4: Not Urgent and Not Important
The task of “pay the electric bill” fits into this category if…Never.
What: Distractions, entertainment, social media, organizing old records
Strategy: Limit
Applying the Principle to the Home/Side Business Scenarios
Returning to the hypothetical situations posed in the first section…what do you do with each?
Question 1:
- You have been offered an opportunity to take part in a conference as a speaker, and the topic of your talk will be based on the field in which you have your business. The conference is in 3 months. In addition, you will be offered the opportunity to setup a display and market your products.
Which Quadrant: Q2 (Important and Not Urgent)
Strategy: Say “Yes!” Now you can create a plan to develop your talk and start working the plan
Question 2:
- At 10am, you receive an invitation to lunch. You had already prepared your lunch at home, and had plans to get your workout in during the lunch hour, but the inviter is someone with whom you have or are trying to have a business relationship.
Which Quadrant: Q1 (Important and Urgent)
Strategy: This is not a no-brainer, but you should be inclined to say “Yes.” In prioritization, and time management in general, we must remember that WE OWN OUR TIME, and we must be the master of it. If you respect your time, others will as well. This is a change in plans, but likely a good one because the person asking you is someone whom is important to your business and relationship building is key. There is another strategy that could be used here: you could discuss another meeting time or day with the requestor. If that’s not good (i.e., maybe the person is only in town today), then go to lunch. Move the workout to later in the day if that is possible.
Question 3:
- As above, at 10am you receive an invitation to lunch. You had already prepared your lunch at home, and had plans to get your workout in during the lunch hour, but the inviter is a friend who wants to hang out and have a drink.
Which Quadrant: Q3 (Not Important and Urgent)
Strategy: This is also not a no-brainer, but you should be inclined to say “No.” This is a change in plans that may not be important enough to cause you to change your plans. If the friend has a particular reason (i.e., they are in need, or have an opportunity to share, etc), then maybe its a good change. The workout and healthy food intake is by definition a Q2 activity. It’s important, so don’t just jump at the lunch opportunity. Definitely employ the strategy of discussing another day to get together.
Question 4:
- Your 5th grade son is sitting in the school nurse’s office due to sickness, and you have just received that call.
Which Quadrant: Q1 (Important and Urgent)
Strategy: Go pickup your son, or have your spouse pick him up. It needs to be done, so either do it, or delegate it to a person of trust and authority.
Question 5:
- You are working on your next blog article in your home office, feeling a bit stuck, and you get a text from your 16 year old son asking if you could quickly run to the store and deliver a new notebook to the school by 11:15 because he needs it.
Which Quadrant: Q3 (Not Important and Urgent)
Strategy: Don’t fall for it! OK, maybe its a bit simplistic to categorize this as Q3, and it very well may be a Q1 activity, but this is precisely why staying out of Q3 requires awareness to properly determine if its actually important or not.
In this case (believe me, I’ve been there), it’s more than likely that there are no detrimental outcomes from your son not having a new notebook at 11:15 this morning. He can use an old one, he can borrow, he can use loose paper, he can ask the teacher, etc. There are many ways for HIM to solve HIS problem that doesn’t involve you blowing your entire morning of progress on Q2 activities (regardless of your present mental state). Even if the teacher docks points for him not having his notebook, it’s not the end of the world, nor will this minor transgression affect his ability to get into college. It’s a good lesson.
Question 6:
- You are out to coffee with a potential business partner when suddenly you get a text message from your friend Jill asking if you saw what Melissa has posted on Facebook.
Which Quadrant: Q3 (Not Important and Urgent)
Strategy: Don’t look, don’t answer the text, and don’t get sucked in! Unless that post is a picture of your house on fire, you don’t care. Honestly, you don’t. Do NOT allow yourself to be sucked in by what Jill thinks is urgent, or by the likely gossip that is behind it all. You must have the discipline to stay locked on the task at hand, which is the person sitting right in front of you.
Question 7:
- You are in the middle of following up with several potential customers and you receive a message from your team member Bill asking for you to jump on a call with him and a customer.
Which Quadrant: Q1 (Important and Urgent)
Strategy: Get on that call…but, it is perfectly appropriate to ask Bill if you can take that call in 30 minutes or an hour from now. Own your time. It may not be possible, but it may be. If not, you get on the call then. I am assuming that Bill is respectful enough of your time to only invite you when it is indeed important. Your team members contribute to your business and life, and you do to theirs. It is critical to support them.
Question 8:
- You are in the middle of following up with several potential customers and you receive a message from your team member Bill asking for you to look at the post that he just put up on Facebook.
Which Quadrant: Q2 (Important and Not Urgent)
Strategy: You absolutely help them out…but, on your time. So wait until you are finished with your current tasks. Like with the scenario above, you definitely want to help your team mates, but in this case, its likely that you can provide necessary feedback later after your focus time is complete.
Conclusion
Prioritization is one of the most important skills for time management, and consequently productivity. The side business entrepreneur desperately needs to maximize his/her time. I have found that the Eisenhower Principle is the best way to prioritize for me. It does take some discipline, and practice. You must find the ability to recognize the actual importance and urgency of a request or task. When you get the hang of this, your productivity and your mental health start improve greatly.