The CEO of Lattice made this announcement a few days ago:

Today, Lattice made history to become the first company to lead in the responsible employment of AI “digital workers” by creating a digital employee record to govern them with transparency and accountability. 

The idea of AI employees, or “digital workers,” is not an entirely comfortable one esp as we seem them being personified.The inevitable arrival of these digital workers raises important questions about their integration, measurement, and impact on human jobs. And many of those questions are without clear answers or precedence.

Within Lattice’s people platform, “digital workers” will be securely onboarded, trained, and assigned goals, performance metrics, appropriate systems access, and even an accountable manager. We know this process will raise a lot of questions and we don’t yet have all the answers, but we want to help our customers find them. And we want to bring everyone along on this journey with us.

AI isn’t human. AI aren’t humans. AI isn’t a human resource. 

AI isn’t a team member with a family, feelings, a desire for purpose, good days, bad days, tragedies, triumphs, vacations, and dreams. 

Does AI being applied to one’s company tasks require management, evaluation, and record keeping? Sure, but AI doesn’tneed an employee record in the human resource system. 

Square peg. Round hole. 


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