The Telephone Switchboard Operator

Less than 100 years ago, nearly every phone call in the world passed through the hands of a human.  There was a central office. A physical place. There, the switchboard operator sat. Waiting for that little blinky light. When you picked up your receiver, bingo!...

Ranked but Not Defined

The internet, although not explicitly created for it, promised freedom. At least in one aspect.   No gatekeepers or tollbooths. No rigid categories. Anonymity. You could be anyone, say anything, and build something new. I’m an engineer in the traditional sense (a...

Uh Oh

By 2026, one in three companies expects AI to run their entire hiring process.  So what does that mean? It means resumes will be judged by patterns, not potential. It means interviews will be scored by tone and keywords, not by chemistry, curiosity,...

Wrangling the Leverage

Have you ever tried to dig a hole with a shovel, digging bar, and clam-shell post-hole digger?  It’s a miserable experience that takes a long time, rarely produces the depth you want, and likely leaves you with bloody knuckles and a sore back. At least that’s...

The Important Stamp

When I receive an envelope in the USPS mail and it has the word “Important” stamped on the front, I immediately toss it in the trash without ever opening it.  Because if there’s one thing you can be sure of, any letter containing a rubber-stamped “Important” is...

The Intern With Potential

For the last couple of years, I’ve referred to AI (mostly ChatGPT) as a “greenhorn intern.” It’s a smart kid who knows a lot of stuff but doesn’t really know how to work in the world. It requires a lot of hand-holding, micromanagement, oversight, and, quite frankly,...

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