Let’s start by acknowledging the elephant in the room. AI is already running a lot of HR departments.
HR departments use AI helpers for the following areas:
- Recruiting — job description creation, candidate screening, etc — 99% of hiring companies surveyed use AI in their hiring process in some way.
- Performance appraisal and ranking — Half of those surveyed use AI tools for daily performance management, morale gauging, ranking, and feedback generation.
- Compensation — salaries, benefits, etc — Over 40% of those surveyed use AI tools for compensation and benefits ranking and management.
Some of the reported benefits:
- Productivity/efficiency of the HR team
- Navigation of complex systems
- Compensation equity
- Bias reduction
- Cuts costs
That’s good, right?
AI helps all of us knowledge workers. You should be using it (correctly).
HR has “human” in its name. Humans work. Humans lead.
The HR department should definitely be using AI, but when it comes to HR leadership, let’s be sure to keep the humans at the center.
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