About 18 months ago, I had my right shoulder replaced. Before I went under, the doctor confirmed which shoulder to upgrade and marked it with his initials.
This marking practice is common among surgeons to prevent errors. It’s a simple system, but highly effective at eliminating avoidable errors. It ensures everyone involved, from the patient to the medical team, is aligned.
And operating on the wrong shoulder is indeed an avoidable error.
My youngest son started a lawn care and landscaping business two summers ago. I taught him a foolproof method that I used to ensure his trailer was securely attached.
Because the trailer disconnecting as you drive down the road is indeed an avoidable error.
My father was a pilot. I watched and helped him apply a rigorous pre-flight checklist prior to engine start, taxi, and takeoff.
Because an accident due to improper clearance around the propeller is indeed an avoidable error.
Systems and procedures are the perfect antidote for avoidable errors. If that’s the problem you’re having, devise a system, teach the system, and stick to the system.
Unfortunately, you can’t, nor should you seek to avoid all errors. Failing forward is an unavoidable part of growth and innovation. While it’s essential to have systems in place for predictable scenarios, it’s equally crucial to stick your neck out.
Life is a blend of caution and courage. While systems protect us from known pitfalls, embracing the unknown equips us with resilience and adaptability.
Success lies within the tension.
