It Helps if You Know Stuff

In most professional settings, truth and facts matter.

It’s OK to say “I don’t know” and follow it up with “I’ll find out” or “I’ll verify with Jim” or some phrase that indicates you’ll get the answer. Those are the right things to say if you’re on the hook, or you’re putting yourself on the hook. You want to be on the hook.

But it helps if you already know the answer.

Professionals know stuff.

AI doesn’t change that.