Daily one-pagers about AI, leadership, technology, and being human.

johnmaconline

I'm writing to think, learn, and remember in public. I'll be here everyday.

September 2, 2025 1 minute read

Remarkable vs Mainstream

When the iPhone first came out, it was remarkable. 

But not everybody wanted one. Price. AT&T. And most importantly, “What will I do with this thing?” The culture was set up against it. It was remarkable. 

Then, over time, the culture flipped. 

Now, the iPhone, plus the equally remarkable Android phones, are mainstream. 

New model releases don’t impress us much. Using them is just part of our daily existence. Oh crap, I dropped mine. I’ll just get another. 

Apple, Samsung, Google, and all of the others spend just as much, actually more, engineering time and effort to make the next version as they did the first one. It doesn’t cost them any less. It’s not easier.

Who benefits when the remarkable becomes mainstream? 

It’s a bit of a paradox — the work is hardest when no one cares, but the payoff is biggest when everyone does.

September 1, 2025 2 minute read

The Telephone Switchboard Operator

Less than 100 years ago, nearly every phone call in the world passed through the hands of a human. 

There was a central office. A physical place. There, the switchboard operator sat. Waiting for that little blinky light. When you picked up your receiver, bingo! They plugged in a cord to your jack, asked who you wanted to reach, and then connected the other end of the cord to the recipient’s line. 

A few seconds later, you could begin your conversation. 

Although they sometimes crossed the wires. Instead of Aunt Linda in Shamokin, you’d get Jack from Pennside. 

It was a job of listening, remembering, and moving fast. It was important. It mattered a great deal. 

In the mid-20th century, about 342000 people were employed as telephone switchboard operators. 

Today, there are zero. 

Technology erased the role. But it didn’t erase the work. Technology took away those 342000 jobs, but then created millions of new ones. These new jobs could not have been conceived of while people still plugged and pulled the cables by hand. 

We don’t yet know what the future holds with AI replacing jobs that exist today. The ground is shaking. 

We’re human, and humans get nervous when the ground shakes. We get worked up. We shake our fists. We implore the system not to let it happen. 

Yet history reminds us: — the ground always shifts, and it’s in the shifting that we find the next place to stand.

August 31, 2025 2 minute read

What to do Today?

Here are some ideas for you to do today:

  • Take a walk
  • Make a list
  • Knock items off the list
  • Call a friend
  • Call your mother
  • Call your son
  • Dream about the future
  • Read a chapter
  • Write a page
  • Tell someone “Thank You”
  • Say “Hi” to a stranger
  • Hold the door for someone
  • Have coffee or tea at the coffee shop
  • Clean out a drawer
  • Organize your desk
  • Stretch your back
  • Drink an extra glass of water
  • Cook a meal 
  • Try a new recipe
  • Donate something
  • Read a poem
  • Sit outside and watch the people, cars, or birds
  • Watch the sunset or sunrise
  • Play a song you loved in high school
  • Find a new song
  • Pray
  • Write down five things you’re grateful for
  • Write down five things you want to let go of
  • Plan your next trip (the big, exciting one)
  • Learn one new word
  • Forgive someone (in your head or out loud)
  • Forgive yourself
  • Plant something
  • Water your plants
  • Weed your garden
  • Cut the grass
  • Take a cold shower
  • Take a hot bath
  • Organize the garage or basement
  • Organize the spice rack/drawer/cabinet
  • Paint a wall or room
  • Throw away all of the old, useless paint
  • Rearrange the furniture
  • Pay a bill early
  • Roll the coins
  • Put $20 in a safe place for another day
  • Put your watch on the other wrist
  • Look through an old photo album
  • Back up your photo library
  • Delete old emails
  • Unsubscribe from 5 things
  • Change your phone wallpaper
  • Try a puzzle
  • Paint on canvas (by numbers, or freehand)
  • Sketch something
  • Design a flag for your household
  • Learn a card trick 
  • Build a house of cards
  • Ask ChatGPT/Claude/Perplexity to explain Bitcoin as if you’re 8 years old
  • Ask ChatGPT/Claude/Perplexity to explain why socks disappear in the laundry
  • Ask ChatGPT/Claude/Perplexity to help you design a new card game
  • Ask ChatGPT/Claude/Perplexity to research the history of your building, house, or plot of land
  • Go a different way
  • Get started

Today is a great day. What will you do?

August 30, 2025 2 minute read

Ranked but Not Defined

The internet, although not explicitly created for it, promised freedom. At least in one aspect.  

No gatekeepers or tollbooths. No rigid categories. Anonymity. You could be anyone, say anything, and build something new.

I’m an engineer in the traditional sense (a category), but also, I am these other things that the internet has made possible. I’m a spewer of thoughts and pictures. I’m a connector of people. I’m a builder of a company. 

But now in the place of categories come rankings.

Followers. Engagement. Reviews. Clicks. Eyeballs. Now I’m ranked. 

Along comes AI.

AI adds prediction to ranking. We’re labeled by the mysterious patterns we never see, but the ghost in the machine does. It nudges us further into our own echo chamber.

Yes, freedom from old hierarchies, but at the same time, tethering us to new ones. 

It sort of feels like a destiny over which we have no control. And yet, it’s just a tool. The internet and now AI can amplify either sameness or possibility. They can reinforce the system, or they can spark something new. 

The difference is awareness. Awareness of the systems, but also awareness of each other. 

Awareness reminds us we’re not just data points in a model. We’re people, and people can still surprise. We can think. We can feel. We can care about each other. 

That’s the real freedom. 

August 29, 2025 1 minute read

Uh Oh

By 2026, one in three companies expects AI to run their entire hiring process. 

So what does that mean?

It means resumes will be judged by patterns, not potential. It means interviews will be scored by tone and keywords, not by chemistry, curiosity, adultiness, and grit.

And that’s generally bad.

It also probably means less nepotism, less “who you know” and more “what you bring.”

And that’s generally good.

Maybe the real opportunity in hiring and being hired isn’t to fight AI, but to raise the bar for being human. 

August 28, 2025 1 minute read

Kicking the Hornets Nest

One second, I was innocently trimming the cherry tree on my front walk. The next, I was running across my front yard, yelling and swatting like a maniac.

Hornets. The angry, malicious, bald-faced kind.

And they got me. Just a few, but still.

It was a big nest. The size of a basketball. How could I have not seen it? Obviously, this thing had been growing over the whole summer. There must have been hornets in and out for a couple months. 

How could I be so blind?

In work, leadership, and life, danger doesn’t always announce itself, or it disguises itself, or even hides in plain sight. You don’t see it till you get stung.

But also, maybe that’s OK. Maybe getting stung was the best path. At least at this time. It helps you course correct. It helps you change your focus. It helps you find a better path. It helps you learn to spot signs earlier.

Sometimes the only way to know the danger is real is to kick it and see what happens. 

August 27, 2025 1 minute read

Do Something Hard

Do something hard today.

Your later today self will thank you for it.

Choose the hard path today.

Your tomorrow self with thank you for it.

August 26, 2025 2 minute read

Preference, Productivity, and the Future of Work

Companies today are conflicted. 

Especially companies that invested in an address. A parcel of dirt with concrete and steel on top of it. 

Company leadership today is conflicted.

Especially leaders who prefer to sit in the room, or even more so, those who want to sit at the front of the room.

Employees today are conflicted.

Especially employees with children, a hankering for travel, or an extroverted need to be with others. 

If you ask people where they want to work, you’ll get an answer. If you measure where they work best, you may get a different one. Same is true for company leadership and the finance department. 

But the path forward — what we’re looking for — is the overlap in the Venn diagram. That’s the sweet spot. Where people want to work and actually get it done.

How can we find that overlap? Can we design a work system where you get to work where you want most of the time, and also deliver what we need most of the time? Can we design a system that works for the finance department and leadership?

Those are good questions to ask and wrangle.

But they’re not the most important ones. Leadership, the finance department, and even the employees miss the important one.

How do we design a work system that makes all of the people’s lives better, including our customers? 

Because the office doesn’t matter if the work doesn’t matter.

August 25, 2025 2 minute read

Wrangling the Leverage

Have you ever tried to dig a hole with a shovel, digging bar, and clam-shell post-hole digger? 

It’s a miserable experience that takes a long time, rarely produces the depth you want, and likely leaves you with bloody knuckles and a sore back. At least that’s been my experience. 

Plus, adding a helper or helpers doesn’t actually help dig that single hole. Nothing can be done in parallel for a single hole. 

With multiple holes to dig, now you can add more people, each digging their own hole. If you had an army, you might be able to build a fence in a reasonable amount of time. 

Enter the two-man, gasoline-powered auger. 

Four handles, an engine, and an auger bit, anywhere from 2 to 18 inches in diameter. 

The auger doesn’t just add speed. It adds leverage. But that leverage takes two people to wrangle. One person can’t manage it. Together, however, you can sink that hole in minutes. 

Would you use it if you had access to it? 

You and your team have access to a similar power — AI. 

If you embrace it correctly, think about it the right way, and employ the right grip on it, you and your team can go faster and deeper than you could ever have without it. 

August 24, 2025 1 minute read

Your Value

You’re faced with a choice. 

The person in front of you is asking you to lower your value. Maybe that person is a potential partner or friend. Or maybe they’re a potential client or investor.

It’s part ideological, and part practical. 

You know that if you lower your value far enough, you’ll win. 

What is your value? Do you have an accurate view of your value? Are you overvaluing yourself? Is this question an indicator that you need to rethink your value?

Maybe the win isn’t in proving your value to them, but in refusing to let them define it for you.

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