One of Them

“Oh, you’re one of them.” Depending on context and source, that’s either a slur or a compliment. The beauty is that it’s up to you to decide. Share this: Share on Facebook (Opens in new window) Facebook Share on LinkedIn (Opens in new...

Underestimating the Pause

If you don’t know, you can pause.If you need to think, you can pause.If you need to calm down, you can pause. Never underestimate the pause. Share this: Share on Facebook (Opens in new window) Facebook Share on LinkedIn (Opens in new window) LinkedIn Share on X...

Designing Your User Interface (UI)

Who’s it for? It’s not for everybody, so don’t worry about everybody. Worry about your person. Are they an expert or a beginner? You’ll have to make assumptions about terminology, visuals, and workflow. Build them around who it’s...

The Scam Artist

When I worked at Accenture, I routinely failed the email phishing test. Reprimanded by the email police, I had to take remedial scam email training. My coworkers (rightfully) chided me about it often. Snake oil, timeshares, mail-order brides, amazing jobs, and...

Porch Pace Versus Screen Pace

Back porch: Silence. A breeze rustles the leaves in the trees. The smell of coffee. A blue jay whisks by and screeches. More silence. A dragonfly buzzes. Another rustle. More silence. Stationary. Front porch: Distant murmurs. The sun peaks under the eaves. A car rolls...

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