Competition

Competition can make you smart. Keeps you sharp. Hones your message. Focuses your attention and resources. Competition can also make you dumb. Distracts you from what’s important. Pulls resources in the wrong direction. Makes you worry unnecessarily. When...

Your AI Travel Companion

AI is a great travel companion. AI translates. Translates the train schedule, the menu, and any directional signs you come across.AI suggests. Suggests things to see, places to go, and methods for getting there.AI explains. Explains customs, historical landmarks, and...

The NAMES Project

It’s one thing to read “over 700000 people have died from AIDS in the US.” That sounds large and unfortunate. It makes you feel sad but in an abstract way.  It’s quite another to look with your own eyes at a quilt that contains...

AI Customer Service

Everybody’s got an AI chatbot now. I’ve spoken to several of them this week — the propane company, mobile phone provider, and 5 or 6 companies in my industry. Some of those interactions were good. In fact, my interaction with the propane...

When the Tank is Empty

We have a propane tank that supplies a few things in our house, most importantly the stove. Today it’s empty. Zero. No tea. No eggs. So, I’ve spent the morning working to get propane delivered as soon as possible. If your tank is empty, the highest...

A Better Philosophy About an AI-Enhanced Workforce

When some construction companies invested in power drills and saws, they fired some workers to offset the costs. Then, they asked the ones that remained to ensure output kept up. But not the successful ones. The successful ones invested in the tools, kept their...

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