Daily one-pagers about AI, leadership, technology, and being human.

johnmaconline

I'm writing to think, learn, and remember in public. I'll be here everyday.

October 22, 2023 2 minute read

Knowing How the System Works: The 1987 Celica Stories

In the mid-90s, I drove a stick-shift  1987 red Toyota Celica

I bought it right after I got my first permanent job out of college, and I was psyched. This was by far the best car I had ever owned. It replaced a 1984 Chevy Chevette. I loved this car – stick shift, more power than any previous car I had owned (only 116 HP, but my Chevette had 65 HP), power windows, and sporty (for the time). 

Although I loved it, it had a myriad of annoying little problems over the several years that I owned it. For example, it perpetually winked at oncoming traffic because one pop-up headlight stayed stuck in the up position while the other stayed down. The headliner fabric drooped down on the driver’s head, requiring your raised right hand to hold it up in between using your right hand to change gears. The air conditioner was a crapshoot, as were the power windows. The most annoying, however, was the engine had trouble in the rain. I never figured that out. Sometimes it was fine, and sometimes it would spit and sputter.

But it also had a couple of major problems that taught me a lot about how systems in the world work. Although trying at the time, these were critical lessons that have served me well.  

What follows over the next couple of days are the lessons I learned from my 1987 Celica.

October 21, 2023 2 minute read

Mafia Turf Wars

When Salvatore Maranzano organized the five Italian Mafia families in NYC in 1931, he succeeded largely because each family agreed to operate within their specified geographic location. 

As long as each family stayed within their own turf, they got along reasonably well. Each family doing their own business and making their own profits. But, of course, sometimes they crossed the lines. When they did, people got hurt. 

I saw the following headline: “Food companies are freaking out about Ozempic.” 

The gist — food (and healthcare) companies are concerned and preparing business mitigation plans because people may stop spending as much on snacking and healthcare services. Of course, the street runs on foreshadowing, rumors, and fear. This is the food and healthcare companies getting out in front of the news with their own PR — this is the actual mitigation. “We have a plan.”

But the pharma brands in on the GLP-1 wave couldn’t be happier. If you own stock in them, you’re probably happy, also. Novo Nordisk (Ozempic) stock has doubled over the last year. Like opioids before it, GLP-1 drugs (Ozempic, Wegovy, etc) are already overprescribed. 

When one entity starts to gain or thrive, it’s often at the expense of another. 

A food company’s number one purpose isn’t to make you healthy. It’s to make money for its owners/investors/stockholders. 

A healthcare or insurance company’s number one purpose isn’t to make you healthy. It’s to make money for its owners/investors/stockholders. 

A pharmaceutical company’s number one purpose isn’t to make you healthy. It’s to make money for its owners/investors/stockholders. 

When you engage in a turf war, somebody’s gonna get hurt. 

October 20, 2023 2 minute read

The Road Ahead

What do you feel when you think of the road ahead?

Excitement? Trepidation? Pessimism? Optimism? Tired? Energetic?

The road is the road. You probably can’t change it. You may know what it looks like. You might have the map, so you know what you’re in for. Or you may not. That road may be uncharted, unpaved, or even unfinished. You may have to figure it out as you go or forge your own path.

This morning I watched the township crew working on my road outside my house. They prepared the shoulders, but I’m not sure for what. Beautiful and smooth new asphalt? Maybe the dreaded oil and chips. Maybe just some patchwork. Maybe nothing at all beyond cleaning up the shoulder.

I’ve walked, run, cycled, and driven this road thousands of times. I’ve put in the miles. I know what it looks like, feels like, and where it goes. Yet I can’t control everything about it. Tomorrow it may look and feel very different than today.

The unpredictability of this road is a reminder that even with familiarity, there’s room for surprise. It’s those surprises that add depth, transforming routine into adventure.

Whatever you feel when you think about the road ahead, remember that it’s not the road itself that defines you. It’s now you navigate it.

October 19, 2023 1 minute read

Understanding Who Benefits from Defaults

Life gets better when you’re smart about defaults.

Defaults are everywhere, from your tech gadgets to dining menus. In the tech world, defaults make sure things run smoothly. When you’re at a chain restaurant, the default options are often about inventory or profit margins. Contrast that with a gourmet restaurant, where the chef’s defaults are dishes they passionately recommend.

Automotive service shops have defaults, too, often labeled as “best value” or “customer favorite.” But “best” for whom? The same logic applies to furniture stores. The default is often the item on sale, but you can and should negotiate for what you actually want.

To find the defaults, look for words like “signature dish” and “best value,” bold font, arrows, and green checkboxes. They’re pointing you to what they want you to do.

Remember, defaults are generally set up to benefit the provider, not you, the user. Make it a point to understand who really benefits from these preset options and make choices that better align with your own needs.

When you start to see the landscape of defaults for what it is, you regain control, turning these hidden settings into tools for your benefit.

October 18, 2023 2 minute read

Mastering Remote Work: Getting Together

Yes, you still should get together in the same room.

You need human interaction. You need whiteboard sessions. You need to shoot the crap. You need to sit around a conference table and haggle over some stuff. You need to shake hands.

It’s about more than work; it’s about building a cohesive unit.

You need regular, if infrequent, get-togethers. Not every day or every week, but find the rhythm that works with the team and within your budget. That rhythm may change as the arc of the project changes.

With my current team, we would gather about every four to six weeks for a few days to a week. As we got to know each other better, we found that once a quarter or so works well for us now.

When you get together, don’t expect to work the same way or even do the same kind of work that you do when you’re sitting in your home office. That time together is all about being together. Use it to do the things that are a hard remotely. The watercooler conversation may be the most important piece. Let it be.

Maybe it’s once a month for you, or maybe once a year. Find the rhythm that works for you and your team. Once you do, you’ll be unstoppable.

October 17, 2023 2 minute read

Mastering Remote Work: Avoiding Distractions (Your Daily Schedule)

Mastering your daily schedule isn’t only a work-from-home thing; since you’ve now integrated your home and work lives, you can use it to your advantage.

Master your remote work schedule before your day even starts. Create a night-before or morning routine. Prioritize your work with a clear head. If all else goes to hell, you want to make some level of progress on the #1 priority.

The power in doing this planning with a clear head is that it helps you control your reaction to the inevitable interruptions.

Make use of odd hours and take advantage of no commute. Utilize early mornings or late nights when the house is quiet. Leverage these hours to focus on high-impact work. Maybe 7 am meetings work better than 10 am meetings.

Organize your day around 1 – 3 hour chunks of time tht fit more naturally into the house schedule. Avoid scattering tasks. Group similar activities into specific blocks.

Schedule some dark modes where you go off the grid to focus. Turn off notifications and close extra tabs. Not every message has to be answered in real time. Those notifications are like crack. I love them, you love them. Nobody has the discipline to ignore them, especially when we’re in an easily distracted state to begin with. So just turn them off, and that solves the problem.

Now you’re making progress to mastering the remote work environment.

October 16, 2023 2 minute read

Mastering Remote Work: Avoiding Distractions (Set Boundaries)

You gotta have the conversation with your spouse, partner, kids, and roommates. Even if your kids are very young. 

“When I’m sitting here, between these times, I’m working. Unless the house is on fire, or someone is bleeding, please don’t interrupt me.”

Start there. Make sure everyone has been told about your working hours, and your working space, and the expectation of no interruptions.

Of course, there will still be interruptions, and that’s OKThey are inevitable, even if the house isn’t on fire. When this happens, learn the phrase “Yes, but how about this evening or later today?” Or, “Yes, I would love to hear about that, but can we talk about it later?”

Here’s the key to using those phrases:  You must follow through. Don’t let them be an empty promise; you lose trust, and the phrases lose their power. Even 4-year-olds (especially 4-year-olds) will hold you to the fire on this. 

Unlike in an office where you are physically separate, your home and work lives are now integrated. Realistic boundaries have to reflect that. In the office, you get 8 hours. At home, maybe you get chunks of 1-3 hours. Find what works for both you and the others in your house. 

Give yourself and your family members grace and a period of transition. But set those boundaries.

October 15, 2023 2 minute read

Mastering Remote Work: Avoiding Distractions (Create a Physical Space)

Contrary to what you might fear, avoiding distractions when working remotely is not about self-discipline.

Thanks God, because if it was, I’d have no hope. I’m not a Navy Seal nor a Buddhist monk. I’m not disciplined enough.

The key to avoiding distractions is to create an environment that heads off your triggers. 

First, acknowledge that you have distraction triggers. It’s OK. Take a breath. We all have them. Once you acknowledge them, you can design an environment around them.

Is it the dishes in the sink or the lawn that needs mowing? Is it the email popup, or the text message buzz, or the Facebook messenger ding? Is it the kids walking in and asking what’s for lunch? Is it the incessant barking of the neighbor’s dog?

Now get to work buidling the right environment. Try stuff and test it. It may change over time. Over the next few days I will provide your with several pointers that helped me and can help you.

Start with creating a physical space for work. It may be the most important thing you can create to help eliminate distractions. 

Walking to and then sitting down at that space helps your mindset switch into work mode and signals to the others around you that you are now working. It’s worth giving up some area of your home to create this (semi-) permanent space. 

Don’t bring non-work related devices or distractions into that space. If you wouldn’t have it in your office, don’t have it on your desk at home. Either before you start the day, or at the conclusion of your day’s end, make this space conducive to your personal needs. 

For example, my wife requires a level of cleanliness in her space. If it’s a mess, she’s totally distracted and can’t get started. She must start the day with her space neat and tidy.

For me, it’s continuity from the previous day. When I sit down to start working, I want it to be like it was when I finished yesterday. That helps me jump right back into where I left off.

More to come…

October 14, 2023 2 minute read

Mastering Remote Work: Harping on Recess (Part 2)

Working from home, especially if it’s new for you, can present an almost paradoxical challenge to your productivity and energy. Especially in the afternoon.

Time works differently when working from home. 

healthy and productive integrated work and home life schedule does not look like a commute to the office schedule. Working in an office has natural breaks built into the day, even if your normal routine is to work through lunch.

Working from home can bend linear time into an amorphic blob. 

Many days, you roll out of bed and right into work mode, and before you know it, it’s dark outside. You are often isolated from your team, and the household distractions that occur are counterproductive rather than naturally rejuvenating.

There is a pile of research from both the psychology and physiology angles indicating that physical exercise, especially something that you look forward to, helps boost your mood, energy, cognition, and mental acuity. 

These are the ingredients that keep you productive and happy during your workday. 

Taking a recess is about taking an intentional break from your work to do something that you look forward to in order to boost or regain your energy and creativity for the afternoon. If you use that break time to do something physical, you magnify the benefits.

What kind of break should you take? The one that you take.

Anything that you like to do can be a helpful recess, but you will get the most benefit out of something physical and outside. Get outside, get some fresh air. Maybe sweat a little or a lot. 

Feeling the benefits of recess, just like when you were in 5th grade doesn’t require something specific. It just requires that you do something you like so that you look forward to it and keep doing it.

And here’s one more suggestion for those of you whose schedule is stacked with one meeting after the other: 

Start declining meetings over lunch. You have my permission.

When the recess bell rings, don’t miss it.

October 13, 2023 2 minute read

Mastering Remote Work: Harping on Recess (Part 1)

It’s worth returning to why taking breaks, specifically a lunch break or some sort of recess, is critical to your success at mastering remote work.

To do so, let’s recall elementary school. Or at least my elementary school experience.

Fifth-grade was all about kickball. The way I remember it, the kickball game was the most important 30 minutes of the entire fifth-grade day. This was 1979, so unless it was pouring, we were going outside at recess, and there would be a kickball game. Dress appropriately.

The pre-game ritual started early in the day with trash-talking and anticipation of the impending contest. The lunch table was filled with underhanded draft negotiations just prior to the recess bell’s merciful release.

When the recess bell rang, it unleashed us to bolt outside, line up against the brick wall, and rush through the anti-climactic choosing of the mostly pre-negotiated teams.

And then we began.

The result was a glorious full-circle arc of anticipation, physical release, and the thrill of victory marred only slightly by the occasional trip to the nurse’s office for band-aids or finger splints.

The ending recess bell delivered our cohort of sweaty boys and girls back to the classroom. Some euphoric with the win. Others dejected and passing around the blame of the loss.

We were all physically spent yet mentally refreshed and ready to take on an afternoon of sitting in class and paying attention to the riveting lessons in language arts and the scientific method.

As it turns out, what’s good for readying a 5th grader for an afternoon of desk work is just as good at readying an adult for an afternoon of desk work.

More to come…

Pin It on Pinterest